Long-term strategy
and relationships
are central to our
MSIG is the international specialty hub of Mitsui Sumitomo Insurance Group
MSIG is structured to empower expert underwriters with the authority and autonomy to provide fast decisions
Short decision lines and authority granted to expert underwriters, provides fast decisions to brokers and products that meet the customer needs.

Our security is strengthened by the financial backing of the MS&AD Insurance Group
Our award winning Claims service is at the heart of our customer offering.

In a recent independent survey MSIG customers rated their overall satisfaction of the Claims service at 92.3%.

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We always strive for good outcomes but of course things can and do go wrong sometimes. We treat any complaint very seriously and have a bespoke process in place to try and ensure the matter is dealt with quickly and fairly.

Andrew McKee, Chief Executive Officer