UK coverage

United Kingdon

  • Major broker partners all around the UK and Ireland

 

Global web sites

RiscInsight (including eRisc) is designed to give you instant access to integrated and comprehensive up-to-date management data

Company background

 

In the UK, MSILM* has established an outstanding reputation for a uniquely innovative approach to underwriting, risk engineering and claims management.

 

Our approach is designed to mitigate exposure, reduce losses and save costs. We work closely with expert, specialist and experienced consultants. Through secure website portals, our clients have access to a whole range of risk management information and data on many issues relating to potential risks and exposures.

 

Financial Security

 

Having the full backing of our parent company in Japan brings with it the coveted  Standard & Poor’s rating of AA (Very Strong) for both MSIL and MSICC.

 

Group Structure

 

Group structure chart

 

MSILM* is part of Mitsui Sumitomo Insurance Group Holdings Inc. Mitsui Sumitomo Insurance Company Ltd. of Japan (MSIJ) is one the largest general insurers in the world.


MSIJ was the first Japanese company with an established presence in Lloyd’s of London, the world’s leading specialist insurance market.

 

Treating customers fairly

 

We like to treat our customers fairly by:-

 

  • Working with our broking partners/customers to devise insurance solutions that meet the needs and requirements of our customers.
  • Clearly communicating policy coverage and terms.
  • Dealing effectively and efficiently with all questions from our brokers/customers.
  • Ensuring that our staff and relevant outsourced service providers understand our commitment to treating customers fairly and are familiar with our processes for any expressions of dissatisfaction from customers.
  • Implementing appropriate systems and controls that enable us to monitor our performance.
  • Taking prompt action if we have not acted in line with our policy.