A message from our CEO - Andrew McKee
The syndicate is twelve years old this year...
In our early years, aided by a fresh approach, a favourable market and strong support from you, we recorded excellent results.
We are now in the process of reviewing our business model to ensure that we are equipped to succeed in all trading environments. It is important that our proposition remains current and attractive and that we continue to be responsive and supportive.
As part of this process, we are reviewing aspects of our distribution strategy. Some things will not change. We will remain a Broker only market and we have no desire to increase the number of Brokers with whom we trade. However, I believe that we can be more effective in how we interact with our Broker partners.
We can more clearly communicate our appetite, strengths and differentiators. We will be more pro-active and discerning in our planning, including being aware of, and responsive to, those who consistently support us.
Our Strategic Marketing and Communications team is now in place. As a result responsibility for direct Sales and business acquisition has been incorporated within Underwriting. There have also been a number of structural and senior personnel changes during recent months, particularly with the appointment of Martin Hudson as Director of Underwriting.
Our commitment to you and your clients
MSIUL has an excellent Underwriting, Claims, and Risk Engineering proposition. You can be confident that, whatever class of business or profile of client, we are committed to deliver:-
- A high level of service
- Direct access to decision makers
- A transparent and straightforward claims proposition
- Development and expansion of key broker contacts and relationships
- Active management of risks working with you and your clients to resolve key threats
During 2012, my colleagues and I would like to meet with many of you, to share our plans and to listen to what you have to say. Whilst I believe we can do more to promote ourselves and the advantages we bring, ultimately, we are dependent on your support and this support is greatly appreciated.
Chief Executive Officer
"Speed, flexibility, great staff, great service ethos"
"With most companies, you need to get the world and his wife involved to make a decision, not so with you"See for yourself...